FAQs 2017-10-05T23:29:25+00:00

FAQ

Where is your store?

We are a mobile retail store. We do not have a brick and mortar store. We operate from a converted step-van. Subscribe to our newsletter to stay up to date on our locations and events. We post events on our webpage and Facebook calendars.   Follow us on Facebook, Instagram or Twitter to stay up to date on new events.

How does the whole custom fitting process work?

Fittings are done in person. You will be measured and then we will determine your custom Clogmaster size. Once your size is on file, you can design your clog and future orders can be made by phone or email. Your order is shipped to your door, in approximately 3-4 weeks.

How much do they cost?

A basic clog in any standard color with one of three base colors, is $155-$170, depending on the size. There is an additional cost for design options, cost varies depending on the option. Design options are $5-15 each.

How long does it take to be fitted?

The fitting process is from 5 -20 minutes. Choosing the color, type of leather, base color and design options is from 5 to 50 minutes, depending on how decisive you are.

I was fitted a long time ago by Cecilia; do you still have my size and history?

Yes, we have your sizing history. Cecilia trusted that to us when we purchased the business.

Can I get a sample of the leather color, I can’t tell for sure if it is the color I want?

Yes, we can send you a complete sample of all colors available or just a few select colors. There is a small deposit, which we will credit back to you when you return the samples.